Our Policies
Terms and Conditions
The terms governing your use of PrimeRoute services. Please read before proceeding.
Legal
Terms and Conditions
Effective Date: 3/21/2026
1. Acceptance of Terms
By accessing or using this website and our services, you agree to comply with these Terms and Conditions.
2. Service Scope
PrimeRoute provides logistics information, shipment tracking, and communication support. Service availability may vary by route and region.
3. User Responsibilities
You agree to provide accurate information, protect your tracking credentials, and use the platform lawfully.
4. Tracking Information
Tracking updates are provided as accurately as possible, but timing and status may be affected by operational or external factors.
5. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages resulting from service use.
6. Intellectual Property
Website content, branding, and software are protected by applicable intellectual property laws and may not be copied without permission.
7. Termination
We may suspend or terminate access if these terms are violated or for security and legal reasons.
8. Changes to Terms
We may update these terms from time to time. Continued use after updates constitutes acceptance of the revised terms.